Member Support Center
- Can I do group sessions on EMDR Remote.com?
- Can I use your lightbar/audio and not use doxy.me?
- Do I have to download an app? What browser should I use?
- Does your site offer a BAA for HIPAA compliance?
- How do I prevent my video from freezing or buffering during a session?
- Is doxy.me PHIPA compliant (for Canadian users)?
- My client doesn’t have a screen that is more than 6 inches, can I use EMDRremote.com for just the audio?
- What if I get stuck and can’t figure out how to work EMDR Remote?
- EMDR Remote Complete Walk Through
- How a client can join your session without an invite link
- How to change the BLS tone and change sound settings
- How to change your log in pin
- How to get clients referred to you from EMDR Remote
- How to join with your client when they are in your waiting room
- How to move your control panel to the top or bottom of your screen
- How to set up Doxy as your video service
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